Refund and Return Policy

Refund and Returns Policy

Introduction

Thank you for shopping at MyBazaar (https://mybazaar.app/). We aim to provide high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we are here to help.

Returns

Eligibility for Returns:

• To be eligible for a return, your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• Perishable goods such as food cannot be returned.
• We do not accept returns for hazardous materials, flammable liquids, or gases.

Return Process:

• You must contact us within 7 days of receiving your order to initiate a return.
• To complete your return, we require a receipt or proof of purchase.
• Please do not send your purchase back to the manufacturer.

Non-returnable Items:

• Perishable goods (e.g., groceries, food items).
• Customized or personalized products.
• Gift cards.
• Downloadable software products.
• Some health and personal care items.

Refunds

Eligibility for Refunds:

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If your return is approved, we will initiate a refund to your original method of payment.

Refund Process:

• You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Partial Refunds:

• There are certain situations where only partial refunds are granted (if applicable):
  • Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
  • Any item that is returned more than 7 days after delivery.

Late or Missing Refunds

Check Refund Status:

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at support@mybazaar.app.

Exchanges

Exchanging Items:

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@mybazaar.app and send your item to: [Your Return Address].

Shipping

Return Shipping:

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping Times:

• Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Contact Us

If you have any questions on how to return your item to us, contact us at support@mybazaar.app.